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Privacy Policy

The Privacy Policy and its terms are the agreement entered into by you by downloading, installing and using the JoyHealth software (hereinafter referred to as the "Software"), describing the rights and obligations between you and the Software.

Before registration, you must carefully read the content of this agreement and fully understand the contents of each clause. If you have any objection, you may choose not to enter the software. Once you confirm this user registration Agreement, the Agreement shall have legal effect between you and the Software, meaning that you fully agree to and accept all terms of the agreement. Please read carefully and choose to accept or not accept the agreement (minors should be accompanied by a legal guardian to read).


  1. Scope of collection and use of personal information.

    1. Tourist mode: when the user does not register the software, the software can be searched, bound and measured today through tourist mode.

    2. Register an account: When you register and log in to the software account, at least provide us with the account name, profile picture, mobile phone number or email address, and create a password. After successful registration, the above information provided by you will continue to authorize us to use it during your use of the Software platform and services. When you cancel your account, we will stop using and delete the above information or anonymize your personal information, unless otherwise stipulated by laws and regulations.

    3. After successfully registering with mailbox, we may collect the following information:

      • Device information: In order for us to provide services to you on the device, we may associate your device information or email number with your account and collect device property information, device status information and device link information.

      • Measurement function: After you register successfully, you can connect to the device in this software platform, and the measurement data of the device can be saved locally in the mobile phone.

      • Reminder function: users can set calendar reminder

      • Data statistics function: according to the user's continuous measurement data of 7 days, 14 days, 30 days and 90 days, the software can generate data reports, and users can share them with friends or family members or doctors, etc.

      • Data statistics function: according to the user's continuous measurement data of 7 days, 14 days, 30 days and 90 days, the software can generate data reports, and users can share them with friends or family members or doctors, etc.

      • Customer service: In order to facilitate contact with you, we may use your name, mobile phone number, email address and other personal information when you file a complaint, suggestion or consultation to the Software or when the software solves relevant complaint problems. If you refuse to provide the above information, we may not be able to feedback the results of your complaint, appeal or consultation to you in a timely manner.

    4. Provides you with additional business functions of this software product and/or service

      In order to provide you with better products and services, we may need to collect the following information. If you refuse to provide the following information, it will not affect your normal use of the software business functions described in Item 1.2 of this article, but we cannot provide you with certain specific functions and services.

      1. Positioning function: GPS address and location information, will be used for more convenient calculation of constellation information; When you enable the device location function and use the location-based services provided by the software, we will collect your location information.

      2. Storage permission, Bluetooth permission, location permission: used for bluetooth connection binding.

      3. Calendar permission, : mainly used for users to set the reminder function.

      4. Album permission: Users can use the default profile picture of the app. If users choose their own profile picture, we will transfer the album permission to know the profile picture they choose and change.

    5. Other Uses: When we use information for other uses not specified in this Privacy Policy, we will seek your prior consent.

      According to laws and regulations, we will not be able to meet your above request under the following circumstances:

      1. related to national security and national interests;

      2. related to public security and public interest;

      3. is related to the material interests of you or a third party and may cause serious damage;

      4. those directly related to crime, judicial procedure, governmental procedure, etc.;

      5. You have subjective malice or abuse of rights (such as your request will endanger public safety and other people's legitimate rights and interests, or your request is beyond the scope that can be covered by general technical means and commercial costs);

      6. Involves trade secrets;

    6. The user measurement data in this software will only be used for the user function of app itself, and will not be used for other purposes

  2. How do we protect your personal information

    In order to prevent the loss of your information, access without your consent and authorization, public disclosure, disclosure and transfer of your personal information, the software platform will take all reasonable, reliable and feasible schemes and measures to protect the security of your personal information.

    1. Safety measures:

      • We will collect, use, store and transfer user information in accordance with national security standards and laws and regulations, and inform you of the purpose and scope of use of relevant information through user agreement and privacy policy. At the same time, we will encrypt personal information to ensure data confidentiality and security.

      • Sign confidentiality agreements for employees' information contacts and conduct regular training on security ability and awareness. Only authorized employees can access personal information. If they violate the confidentiality agreement, they will be held liable.

      • Strictly select partners, conduct background checks on them, and cooperate with well-known and reputable enterprises; Sign a confidentiality agreement with the partner's information contacts, stipulate the liability for breach of contract and provide only necessary and reasonable information.

      • Establish a security team, which is responsible for developing and applying security technologies and procedures to ensure the security of the software platform and personal information. We will conduct background checks on the head of the security team and the head of information technology, sign confidentiality agreements, stipulate the legal liability for leaks, and continue to train them in security ability and awareness.

      • We establish a sound information security management system and internal security incident disposal mechanism.

    2. Retention period

      We will keep your personal information for you during your use of the Software products and services. If you modify your personal information, we will save the modified information.

    3. If we decide to change our Privacy Policy, we will post those changes in this Policy and where we deem appropriate so that you can understand how we collect and use your personal Information, who has access to it, and under what circumstances we will disclose it.

  3. Legal liability and disclaimer:
    1. The Software platform shall not be liable for the interruption or suspension of normal services caused by emergencies, force majeure, computer viruses, system failures and other factors. The software platform will try to avoid service interruption and limit the interruption time to the minimum time.

    2. The software shall not be liable for all losses suffered by users due to communication line failure, technical problems, network failure, computer failure, system instability and other force majeure causes of the third party, such as telecom department.

    3. Users shall be solely liable for any third party claim against the Software arising from or arising from user's violation of this Agreement or relevant terms of Service.

    4. The views and positions of users on the software platform do not represent the positions of the software, and users shall be responsible for the contents published by themselves.

    5. Please keep your personal data securely, provide adequate protection and backup of your personal information, and take appropriate precautions to reduce the risk of computer viruses or other malicious activities.

    6. As your privacy is very important to the Website, the Software platform will not unreasonably provide your personal information to irrelevant third parties unless the competent authorities obtain it according to law or article 3, but it will not be responsible for the consequences of information disclosure caused by malicious infringement by third parties.

    7. All intellectual property rights of the software and all information content related to the software, including but not limited to: Text expression and its combination, ICONS, figure decorations, images, charts, colors, interface design, layout frame, relevant data, additional programs, printed materials or electronic documents are all owned by the Software and protected by copyright law, international copyright treaties and other intellectual property laws and regulations.

    8. Without the written consent of the software, users shall not implement, utilize, transfer or permit any third party to implement, utilize or transfer the intellectual property rights mentioned above for any profit or non-profit purpose. The software reserves the right to hold the responsible person liable for any unauthorized behavior mentioned above.

  4. Law application, jurisdiction and others:
  5. The Software has the right to modify or change the terms of this Agreement in accordance with the development of the Internet and changes in relevant laws, regulations and normative documents, or as required by business development. Once the contents of this Agreement are changed, you can check the latest version of the terms of this Agreement on the official website of the Software. Such disclosure shall be deemed that the Software has notified the user of the modification without separately notifying the user of the modification. After the software modifies the terms of the Agreement, if you do not accept the modified terms, please immediately stop using the services provided by the software, and your continued use of the services provided by the Software will be regarded as acceptance of the modified Agreement.

    1. The software solemnly reminds users to pay attention to any clauses in this agreement that may exempt the software from liability and increase users' obligations. Users are required to read them carefully and consider the risks independently.

    2. The conclusion, entry into force, interpretation, amendment, supplement, termination, execution and dispute resolution of this Agreement shall be governed by the laws of the People's Republic of China; If there is no relevant law, refer to commercial practice or industry practice.

    3. Any dispute or dispute arising from this Agreement or the use of the Software shall be settled by both parties through friendly negotiation. If no agreement can be reached through negotiation, either party shall have the right to submit the dispute to Haidian District People's Court of Beijing for jurisdiction.

    4. If any provision of this Agreement is deemed to be invalidated, invalid or unenforceable, such provision shall be deemed divisible and shall not affect the validity and enforceability of the remaining provisions of this Agreement.

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